CornerStone Staffing NG (10 POSITION)

Company information

CornerStone Staffing has been servicing the FMCG sector since 2013. We are committed to supporting our organisations through our core values of compassion, integrity, self discipline, and faith. Our collective team of professionals have amassed years of experience in the staffing industry - and we are experts at sourcing candidates in our marketplace. We are committed to achieving excellence in the services provided to both our clients and job seekers.


CornerStone specializes in servicing a wide variety of industries including Office Professional, Accounting, Finance, Call Center, Healthcare, IT, Engineering as well as many others. CornerStone prides itself in getting it right the first time, which leads to our superior employee retention and client satisfaction. We have achieved this by constantly scrutinizing our systems, our relationships, our marketing, and our work environment. We pride ourselves on maintaining long-term relationships with our clients and job seekers.

Telesales Agents - Internship

Active since: 08-10-2018, Job category: E-Commerce / Search Engine Marketing
Location: Lagos, Level: Mid-Senior level
Educational level: Bachelor / Graduate, Employment type: Internship

Our Client, a top hotel booking, flight booking and travel portal, is looking to recruit Telesales Agents.  Working within a call centre environment, you will use your professional sales skills to sell holidays to customers on the internal database, having a goal to maximize sales opportunities and delivering high customer expectations.

Your job as a Telesales Agents is to

• Give customers the best options in hotel and flight bookings
• Give travel information
• Increase our sales via varied communication channels

Responsibilities

• Respond to customer questions in a timely manner either via phone, email and chat
• Attract potential customers by answering questions/suggesting information about our products and services
• Include a sale speech in every interaction with customer and contact proactively customers to increase bookings
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Challenge and influence hotel to improve service level and operational standards
• Build and maintain strong working relationships with hotel’s staff
• Completion of service reports by collecting and reporting on call log information
• Managing daily targets and tracking progress with tool such as Excel, Google Spreadsheet and various ticketing systems
• Building and leading cross-functional teams-able to anticipate and deliver solutions to client issues

Knowledge, Skills, and Experience

• Minimum BSC /HND required in any field.
• At least 2 years of Call Centre and/or Telemarketing/ Telesales experience
• A proven track record of working in a customer service environment is required
• Flight Ticketing skill is an added advantage
• Eloquent and customer-oriented, with experience in cold calling
• Effective communication and interpersonal skills (both written and verbal)
• Highly persuasive and comfortable with handling customer’s objections
• Thrive in a fast-paced environment to consistently meet or exceed sales targets

APPLY HERE

Information Technology (IT) Internship

Active since 08-10-2018 Job category IT - Services & support
Location Lagos Level Entry level/Graduate
Educational level Bachelor / Graduate Employment type Contract / Interim

Our Client, a big player in the FMCG Industry, is looking to recruit an Information Technology (IT) Intern. The IT Support Intern will assist the helpdesk with providing user support and customer service on company-supported computer applications and platforms – including troubleshooting problems and advising on appropriate solutions.

RESPONSIBILITIES

• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and network connectivity
• Taking staff or clients through series of actions, either face-to-face or over the telephone, to Help set up systems or resolve issues
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Supporting the roll-out of new applications
• Setting up new users' accounts and profiles and dealing with password issues
• Responding within agreed time limits to call-outs
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• prioritizing and managing many open cases simultaneously
• Rapidly establishing a good working relationship with customers and other professionals.
• Testing and evaluating new technology
• Shift and on-call work may be required

REQUIREMENT

• Basic Support (Network & Troubleshooting) Skills
• B.Sc in Computer Science, Computer and Electronics Engineering or any related field.
• Open to learning
• Prior experience in IT Support is an added advantage

APPLY HERE

Digital Marketing Intern

Active since 25-09-2018 Job category Communications / PR
Location Lagos Level Student/Trainee
Educational level Bachelor / Graduate Employment type Contract / Interim

A Forward-thinking, fast paced company is looking to hire a Digital Marketing Intern to assist with digital marketing strategy, especially producing, posting and promoting our marketing content.

This internship will give you the opportunity to build your skills in the operational aspects of communications, as well as broaden your experience on the strategic side.

We are seeking a highly motivated and proactive candidate with interest and passion for SEO, Google Ads Fundamentals, Search Advertising,Social Media, Content Marketing and Web UX.

RESPONSIBILITIES
Support all elements of our Digital Marketing Strategy in the following areas:

• PPC campaigns
• Google Adwords
• Facebook Ads Manager
• Remarketing (multiple platforms)
• Ads & Landing Page Optimization
• Google Analytics
• CRM
• Ultracart

SKILLS AND COMPETENCIES

• Strong research and analytical skills
• Extremely Strong Writing and Editing Skills (Journalism or English Major a plus)

EDUCATION AND EXPERIENCE

• A Bachelor’s Degree or a current student in their final year in pursuit of a Bachelor’s Degree, preferably in Journalism, PR, Communications, and/or Marketing.
• Background in internet marketing, SEO, SEM or searching advertising
• Excellent with excel
• Numbers-driven
• High level of proficiency with: CRM (Zoho), CMS (WordPress, Drupal), Analytics tools, Photoshop /Canvas/Indesign( added bonus)
• Availability to start immediately.

APPLY HERE

Offline-Check Merchandizer Intern

Active since: 25-09-2018, Job category: Sales - Account Management
Location: Lago,s Level: Mid-Senior level
Educational level: Bachelor / Graduate, Employment type: Contract / Interim
Our Client, a big player in the FMCG Industry, is looking to recruit an Offline-Check Merchandizer Intern. The Offline Merchandizer will become extensively involved with a variety of projects involved with managing all merchandising and analyzing Merchandise.

RESPONSIBILITIES

• Ensuring pricing competitiveness, assortment, and stock availability of key merchants in the category.
• Evaluate and monitor merchant activities to ensure that vendors registered on the platform upload minimal no of SKU on seller center/marketplace comply with the upload standard
• Handle independently all customers' enquiries, sourcing costing, order placing and shipment to complete sales process
• Calling stock from Brands, tracking deliveries, monitoring allocation
• Weekly reporting on performance of products by category

REQUIREMENT

• Minimum of B.Sc degree preferred.
• Advanced knowledge of Microsoft Excel
• Strong understanding of Retail systems
• Ability to organize and prioritize workload to meet deadlines
• Good knowledge of the Major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
• Good relationship with top distributors in Major markets across different product categories would be an added advantage.
• Completed NYSC.
• Strong analytical skills and ability to effectively communicate complex topics.

APPLY HERE

Graphic Design Intern

Active since: 25-09-2018, Job category: Marketing, Location: Lagos, Level: Student/Trainee, Educational level: Bachelor / Graduate, Employment type: Contract / Interim Our Client, a big player in the FMCG Industry, is looking to recruit a Graphic Design Intern to join our marketing team. This candidate will be responsible for generating digital marketing creative including e-commerce assets, web/mobile ads, and microsite designs

This internship program is for 3 months and may be extended based on performance.

Components of the program include:

• Consults with supervisor to evaluate individual project needs, scope the size and time of the project, and provide deliverables on-time
• Designs marketing collateral, such as print brochures, promotional flyers, datasheet and whitepapers, PowerPoint presentations, advertising, website and digital graphics, product graphics, infographics, icons, and large format items such as tradeshow booths, etc.
• Manages and maintains consistency of branding and overall design
• Reviews final layout and suggests improvements as needed, and presents final layout to supervisor for approval
• Must be able to work collectively with other team members, embrace ideas, consider criticism, and be flexible working through creative processes
• Work independently with little guidance or hand-holding
• Other duties as assigned

REQUIREMENT

• Ability to transform business objectives into high quality, creative design concepts.
• The ability to effectively present ideas, both verbally and visually
• Adobe Creative Suite “Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver”
• Proficient with both Mac and PC operating systems
• Knowledge of Microsoft Office products including: Word, Excel, PowerPoint, Outlook, etc.
• Proficient in Mac OS and Adobe Creative Suite, familiarity with responsive website development tools

APPLY HERE

Content & Social Media Intern

Active since: 24-09-2018, Job category: Marketing
Location: Lagos, Level: Student/Trainee
Educational level: Bachelor / Graduate Employment type: Contract / Interim

Our Client, a big player in the FMCG Industry, is looking to recruit a Content & Social Media Intern to join her marketing team. The intern will work with the social media team, content team, and marketing staff to schedule content for Facebook, Twitter, LinkedIn, Instagram, Google+, Pinterest, and Youtube. The intern will also help monitor performance across platforms, and help with competitive and benchmark analyses.

No coffee runs for this intern: this internship will require real marketing work: building out lists, digging into data, writing posts, and working on other high impact marketing projects within a fast-paced environment

A typical day as a Content & Social Media Intern might include:

• Content publishing across global social media channels
• Research and analysis, using public tools such as Google Trends,
• Social Media Campaign Management
• Play a key role in launching social marketing campaigns, while learning how to build and protect our company’s brand.
• Develop strategies focused on increasing engagement, awareness and followers.
• Research for third-party resources that would be on interest to social media followers.
• Assist with new social influencer and branding campaigns
• Keep an eye on trends and participate in brainstorming sessions

REQUIREMENT

• Intermediate knowledge of analytics software like Google Analytics, as well as in-app analytics for each social media platform.
• Graduate of Communications, Marketing, Social Media or equivalent field of study.
• Experience with social media management systems like Hootsuite.
• Experience creating content for social media.
• Ability to write clearly and quickly, while adhering to company’s voice and tone.
• A collaborative spirit and experience working with other writers, designers, and developers.
• Ability to manage multiple projects with varying timelines

APPLY HERE

Data Analytics Intern

Active since: 24-09-2018, Job category: E-Commerce / Search Engine Marketing, Location: Lagos, Level: Entry level/Graduate, Educational level: Bachelor / Graduate ,Employment type: Internship, 


Our Client, a big player in the FMCG Industry, is looking to recruit a Data Analytics Intern. As a data analyst you will be responsible for complex data management within the production team, data sourcing and data quality.

RESPONSIBILITIES

• Data and big data cross-analysis in order to identify cause/effect correlations and drive business decisions
• Working on websites: Keyword research, Content creation, Content implementation, Google Analytics and Google Tag Manager implementation
• Presentations: Research, Data collection
• Reporting: Data collection, Report creation, Data Analysis

SKILLS AND COMPETENCIES

• Excellent analytical and quick-decision making skills
• Strong attention to detail with highly organized, advanced office skills
• Strong written and verbal communication skills
• Ability to learn new processes quickly

EDUCATION AND EXPERIENCE

• Bachelor's degree in a quantitative discipline (e.g., statistics, economics, mathematics, marketing analytics) or significant relevant coursework
• Knowledge of advanced MS Excel skills such as pivot tables, charts and creating complicated formulas,
• Proficient in MS Office applications such as MS Visio, MS Word and MS Power Point
• Experience with Google Analytics, Google Search Console or other SEO tools
• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner.

APPLY HERE

Finance Intern
Active since 24-09-2018 Job category Accountancy / Controlling / Tax
Location Lagos Level Entry level/Graduate
Educational level Bachelor / Graduate Employment type Internship


Our Client, a big player in the FMCG Industry, is looking to recruit an Finance Intern. This role is responsible for the delivery of the financial and business processes and systems in line with corporate standards; the post holder will undertake specific work within Finance and contribute to improving functional efficiency.

RESPONSIBILITIES

• Assist in preparation and managing of budget and forecasts for business units
• Update detailed operating and projections/financial models, working closely with multiple departments
• Assist in analyzing and monitoring financial and operational performance.
• Assist with monthly closes and coordinate with Accounting to ensure accurate financial results and reporting
• Identify trends and issues and address problems to ensure quality financial results
• Assist in corporate finance and business development work. Perform quantitative analyses to help evaluate and implement strategic options.
• Assist in developing KPIs and new measurements and metrics to assess business performance.
• Assist in driving financial considerations in decision-making framework to improve business profitability and capital efficiency
• Prepare presentations for management and participate in ad hoc projects as needed

SKILLS AND COMPETENCIES

• Excellent analytical and quick-decision making skills
• Strong attention to detail with highly organized, advanced office skills
• Strong written and verbal communication skills
• Ability to learn new processes quickly
• Ability to manage multiple decision processes while working in a fast-paced paperless environment using multiple systems and databases
• Ability to resolve problems

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Finance or Accounting or related field
• Advance proficiency in Microsoft Word processing and spreadsheet applications; ability to utilize database application
• Advanced level of Microsoft Excel (Pivot tables, Vlookups, and nestedifs formulas)
• Ability to interpret Financial Data from various systems and in various formats

APPLY HERE
Customer Service Interns

Active since: 03-09-2018, Job category: E-Commerce / Search Engine Marketing
Location: Lagos, Level: Student/Trainee
Educational level: Bachelor / Graduate, Employment type: Interim with permanent prospect

Our Client, a big player in the FMCG Industry, is looking to recruit a Customer Service Interns. This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Responsibilities

• Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
• Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
• Direct or route customer calls to appropriate personnel for assistance.
• Work with customer service manager to ensure proper customer service is being delivered.
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Handle dissatisfied customers in a polite and professional fashion.
• Track and follow-up all customer requests in a timely manner.
• Compile reports on overall customer satisfaction.
• Identify and assess customers’ needs to achieve satisfaction.
• Track and follow-up all customer requests in a timely manner.
• Compile reports on overall customer satisfaction.
• Identify and assess customers’ needs to achieve satisfaction.

Knowledge, Skills, and Experience

• Minimum BSC /HND required in any field. 3 years relevant experience
• Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
• Effective communication and interpersonal skills (both written and verbal)
• Self-motivated and able to work independently and in team environments
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Ability to multi-task and manage several projects simultaneously
• Exceptional customer service and follow up skills

APPLY HERE

Graduate Internship Programme

Active since: 03-09-2018, Job category: Financial and economic / business
Location: Lagos, Level: Student/Trainee
Educational level: Bachelor / Graduate, Employment type: Contract / Interim

Our Client, a big player in the FMCG Industry, is looking to recruit Graduate Interns. The internship program is designed to provide real-world experience that is directly related to your academic discipline and career goals and provide you a better understanding of career options for your degree. Components of the program include:

• Hands-on experience working as a member of a specific department and team.
• Assigned projects to accelerate learning of key functions/process.
• Cross-functional departmental exposures within the corporate office.
• Tours and exposure to other business areas (e.g., stores, distribution center) to ensure full understanding of the
• company structure and strategy.

End of program presentation of project findings, and recommended course of action to executives.The following internship positions are currently available: Marketing, Sales, Commercial, HR, IT, Supply Chain, Finance, Customer Operations.



REQUIREMENT

• Prior internship experience is a plus
• Able to break down and creatively solve problems
• Flexible and adaptable at applying skills to different situations
• Minimum of 2:1
• Recent graduates can be considered/About to complete and/or completed NYSC
• Proficient in word, excel, power point, etc.
• Good written and verbal communication skills.
• A passion for retail, and interested in being part of crafting the future of retail.

This listing is a full-time job
APPLY HERE